Shipping Policy —
Fast, Safe & Nationwide
We deliver to every city in Pakistan via PostEx courier. Same-day dispatch on orders placed before 2 PM — open your parcel before paying.
Shipping at a Glance
Everything you need to know, in seconds
Shipping Costs
- Orders above Rs 8,000 — Free delivery
- Orders below Rs 8,000 — Flat shipping fee applies
- Exact fee shown at checkout before you confirm
Processing Time
- COD orders processed immediately on placement
- Bank transfer orders processed after payment confirmation
- May take longer during holidays or sale periods
Order Tracking
Once dispatched, you'll receive a tracking number via SMS. Use it on the PostEx website or call our team to get a live status update on your order.
Delivery Issues
Delayed, damaged, or missing parcel? Contact us immediately at +92-309-6463355. We coordinate directly with PostEx to resolve issues as fast as possible.
Undeliverable Orders
If PostEx cannot deliver (wrong address or no one available), they will attempt redelivery. If the order returns to us, we'll contact you to arrange a reship. Additional shipping fees may apply.
International Shipping
We currently ship within Pakistan only. For international inquiries, contact us at info@pixie.pk and we'll explore options for you.
💵 Cash on Delivery Policy
Our COD policy is designed to give you complete peace of mind
Open Before Paying
You are allowed to fully open and inspect the parcel in front of the courier before making any payment.
Right to Refuse
If the product is damaged, incorrect, or not as described — refuse delivery on the spot. No payment required.
Inspect in Person
Always inspect the product in the presence of the PostEx delivery person before completing the transaction.
Questions About Your Delivery?
Our team responds same day. WhatsApp us for the fastest update on your order status or any shipping concern.