Privacy Policy —
Transparent & Simple
We respect your privacy and are committed to protecting your personal information. Here's exactly what we collect, how we use it, and your rights.
Privacy at a Glance
The key points — before you read the full policy
When you shop with us or contact us, we may collect the following:
- Personal Information: Name, email address, phone number, and shipping address
- Order Information: Products purchased, order history, and payment method preference
- Technical Information: IP address, browser type, device info, and browsing behavior
- Communication Data: Messages you send us via email, phone, or social media
We use your information only for legitimate business purposes:
- To process and fulfill your orders, including delivery and payment verification
- To communicate with you about your orders, inquiries, or customer service requests
- To improve our website, products, and services based on your feedback
- To send promotional offers, updates, and newsletters — only with your consent
- To comply with legal obligations and protect against fraudulent activities
We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:
- Courier Partners (PostEx): Your name, phone, and address are shared with our delivery partner to fulfill your order
- Service Providers: Trusted vendors who help us operate our website and provide customer support
- Legal Requirements: When required by law or to protect our rights, safety, or property
We take reasonable measures to protect your personal information:
- Secure servers with encryption technologies
- Access to your data limited to authorized personnel only
- Regular review and update of our security practices
You have full control over your personal data:
📋 Access
Request a copy of all the personal data we hold about you
✏️ Correction
Update or correct any inaccurate or incomplete information
🗑️ Deletion
Request deletion of your personal data, subject to legal obligations
📧 Opt-Out
Unsubscribe from marketing emails anytime via the unsubscribe link or by contacting us
To exercise any of these rights, contact us at info@pixie.pk.
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings. Disabling cookies may affect some functionality of our website.
Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
Pixie.pk does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the revised policy will be effective immediately upon posting. We encourage you to review this page periodically.
Questions About Your Privacy?
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, our team is happy to help.