Privacy Policy - Pixie Pk

At Pixie.pk, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, www.pixie.pk, or interact with our services. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and shipping address.
Order Information: Details of the products you purchase, order history, and preferences.
Technical Information: IP address, browser type, device information, and browsing behavior on our website.
Communication Data: Any correspondence with us via email, phone, or social media.

Note: We do not collect or store bank transfer information. If you choose to pay via bank transfer, you will handle the transaction directly with your bank, and we will only receive confirmation of payment.

2. How We Use Your Information

We use your information for the following purposes:

To process and fulfill your orders, including delivery and payment verification.
To communicate with you about your orders, inquiries, or customer service requests.
To improve our website, products, and services based on your feedback and browsing behavior.
To send you promotional offers, updates, and newsletters (only with your consent).
To comply with legal obligations and protect against fraudulent activities.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: With trusted third-party vendors who assist us in operating our website, delivering orders, or providing customer support.
Legal Requirements: When required by law or to protect our rights, safety, or property.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. These measures include:

Using secure servers and encryption technologies.
Limiting access to your information to authorized personnel only.
Regularly reviewing and updating our security practices.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

Access: Request a copy of the personal data we hold about you.
Correction: Update or correct any inaccurate or incomplete information.
Deletion: Request the deletion of your personal data, subject to legal obligations.
Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

To exercise these rights, please contact us at [email address].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Pixie.pk does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the revised policy will be effective immediately upon posting.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Email: info@pixie.pk / sales@pixie.pk
Phone: +92-309-6463355 / +92-301-4448064
Address: 13J, Ali Zeb Main Road, Gulberg III, Lahore